The Ministry of Foreign Affairs of the Russian Federation recommended to clients “ the round Capital “ to pay restthe Ministry of Foreign Affairs of the Russian Federation recommends to clients “ the round Capital “ to pay hotels at own expense. In department notice that there is an uneasy situation with the Russian tourists who are on vacation abroad in the area of the company “ the Capital round “ which bank accounts have been frozen.
most sharply this problem was showed in Thailand where now are about 500 Russian tourists who have arrived in the area of given travel agency. From - for neopayments firm of hotel rooms the administration of hotels in which tourists live, refuses to them residing or interferes at departure.
consular department of the Russian embassy and employees of honourable consulates in Pattaja and on an island Phuket take all measures on assistance rendering to the Russian citizens. In embassy the hot line operates: (662 268 - 11 - 71.
However negotiations with owners and administration of the Thai hotels in which the Russian tourists live, go extremely difficult. They refer to considerable financial losses and insist on payment arisen on fault “ the round Capital “ a debt for residing.
taking into account it the embassy recommends to Russians to pay hotels at own expense that then to make a complaint to the company “ the Capital round “ and to compensate expenses by means of the insurance.
department the Ministry of Foreign Affairs of the Russian Federation recognises that the prompt settlement of a situation round debts of the Russian travel agency with the subsequent payment of debts by it to the Thai partners will allow the Russian citizens to return home free.
from its part the Ministry of Foreign Affairs of the Russian Federation watches closely development of a situation and takes necessary measures for simplification of position of tourists.